Transaction Related Information & Regulations

European rules for payment services

On April 1st, 2010 new legislation for payment services has become effective in Belgium. The new rules are based on a European directive for the harmonization of payment services in the EU (Payment Service Directive, 2007/64/EC). The aim of the new regulation is to create one market for payment services within the European Union with among other things, more transparency and faster execution of payments. Payment services are executed more uniformly and efficiently in the entire EU.

The Directive regulates the conditions concerning payment services within Europe. Following the legislative changes Deutsche Bank AG, Branch Brussels (DBB) has, if and to the extent required, revised its existing General Banking Regulations (GBR) applicable to payment services. DBB has already notified you about this in writing and you have received the amended and new conditions that came into effect on April 1st, 2010.

Please find below again information about some important changes and a link to the respective conditions.

Change in the handling of the charge instruction within a payment transaction

An important change that we want to highlight relates to the charge instructions for payment transactions within the European Economic Area in an EU/EEA-currency.

If there are charges for the execution of such payment transactions, you may indicate one of the following charge codes in your payment order:

  • Costs to be shared with the beneficiary (“SHARED”): In this case you pay the transaction costs we charge and the beneficiary pays the costs charged by its own payment service provider; or 
  • Costs not to be shared with the beneficiary (“OUR”): In this case you pay the transaction costs we charge plus an additional amount to cover the costs charged by other payment service providers (in a chain of payments).

For payment transactions within the European Economic Area in an EU/EEA-currency, it is no longer possible to use the charge code “BEN”, i.e. beneficiary bears all costs. Consequently, any such instruction is treated and processed by the Bank as bearing the charge code “SHA” (i.e. both the sender and the beneficiary will each pay the fees imposed by its bank). Between financial institutions different rules may apply, however It is not possible anymore either to deduct the costs from the amount to be paid, unless the beneficiary has agreed with its payment service provider beforehand that this may be done.

Update on the Payment Services Directive (PSD)

Maximum execution time of one business day as of January 1st, 2012

The Payment Services Directive (PSD) stipulates that payment transactions must be credited to the payee's payment service provider's account latest one business day after the payment order was received by the payer's bank – plus a further business day for paper-initiated payment transactions – provided the instruction was given before an established cut-off time (please refer to the cut-off times section).

Depositor Information Sheet

We wish to inform you – pursuant to Section 23a (1) of the German Banking Act (Kreditwesengesetz [KWG]) – about the statutory Deposit Guarantee Scheme. The related Depositor Information Sheets can be found in the attachments below.

General Data Protection Regulation (GDPR)

The EU’s General Data Protection Regulation (GDPR) is made effective on 25th May 2018. This will significantly enhance the data protection for private individuals in the European Union. We, Corporate & Investment Bank of Deutsche Bank AG, process personal data in order to provide premium services and products to our clients. At the same time, we take the privacy and security of personal data seriously and responsibly.

Deutsche Bank’s Corporate & Investment Bank has offices across the globe. Each and every local entity from Europe and other relevant regions is committed to comply with the EU GDPR as well as the local privacy laws. 

To give individuals a better picture on how the personal data is handled in Corporate & Investment Bank’s business activities and what rights individuals have in respect of such data processing, these Corporate & Investment Bank entities in the scope of the European Economic Area (“EEA”), Switzerland and Channel Islands, release and publish their dedicated Data Protection Notices. The Data Protection Notices are listed on this website: 

If you have questions regarding the Data Protection Notices or individuals’ rights under these notices, feel free to contact the Date Privacy Offices mentioned in the Data Protection Notice or via email: 

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Last Update: May 12, 2020
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