I dash back to my desk – I do a lot of juggling in this job, especially now I am working a four-day week This allows me to balance my work and personal commitments really well and I am grateful flexible working options are available.
I contact potential witnesses to the alleged misconduct in New York to schedule meetings for tomorrow afternoon. Due to the difference in time zone these calls cannot wait until the morning, which is when I will be contacting the London-based employees. My counterparts in the US take part in these calls. Where there is an international dimension to a case, which is in about one in five of my cases, we have to mindful of the local rules, regulations and practices that apply wherever employees are based.
Otherwise I’m in touch with my colleagues in the global Employee Relations team at least every two weeks, and we have a global conference call to share trends, identify common themes, offer views on risk management and discuss current cases each quarter.
While the meeting with the employee is still fresh in my mind, I write a brief update for Regional Management and the Head of HR on the case and draft questions for our witnesses. After catching up on my mails and sending out invitations to potential speakers for Employee Forum events, I take a moment to catch my breath, then get ready for the final act of the day – a nice relaxing dinner with friends.