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Group Technology & Operations – Roles

Some of our interns work in technical areas such as programming. Others take a broader business view and work with customers to apply technology to their organizations and processes. We'll help you to find a role within Group Technology & Operations (GTO) that best suits your skills, strengths and interests.

Are you a people person? Management Functions

If you can build and maintain strong relationships, multi-task and have a passion for both technology and business, these roles might be perfect for you. We’re looking for people who like technology - but are even more interested in getting close to the business action. You’ll thrive on bringing people together across divisions and countries to deliver innovative projects - even when time scales are tight. You’ll enjoy working at a fast pace, finding solutions, influencing others, pre-empting potential problems and building consensus. You’ll also combine a strategic understanding with a real eye for detail.

Learn about Management roles

Service Management Analyst

Sample tasks include:

  • Manage delivery of projects within scope, quality, time and budget.
  • Document and track requirements, risks, issues, costs, schedules, and other related project artifacts.
Project Management Analyst

Sample tasks include:

  • Support the respective functional teams and provide expertise and assistance to ensure effective services are provided by Service Management.
  • Monitor and track activities, analyze issues, support the resolution of issues and conflicts and prepare reports and meetings.
Business Management Analyst

Sample tasks include:

  • Build knowledge and experience across Business Management activities (e.g. costs, headcount).
  • Provide the data needed for cost allocation and modeling.


Do you love the details? Analysis Functions

Here, we’re looking for technically savvy people who are interested in how technology can help make business processes run more effectively. You’ll have strong analytical skills and thrive on tracking down the ideal technological solution to complex business problems. Strong communication and influencing skills are a must, as you’ll need to get buy-in for your solutions across the business.

Learn about Analysis roles

Business Analyst

Sample tasks include:

  • Collect business requirements in collaboration with business divisions and document them.
  • Co-ordinate system/process testing, including preparation, resolution of issues, execution and sign-off.
Functional Analyst

Sample tasks include:

  • Analyze business requirements and technical project requirement documentation.
  • Resolve functional issues from User Acceptance Tests and help find solutions for various functional issues.
Client Analyst

Sample tasks include:

  • Support new product/service development and process and performance improvement initiatives to deliver bespoke, industrialized solutions for clients.
  • Create reports for clients, providing insight and information to assist them in managing and developing their business.


Are you highly technical? Development Functions

If your strengths lie in coding or programming, or you specialize in the definition of technical solutions, you might be a great fit for one of our Development Function roles. We’re looking for highly technical coders who thrive on developing innovative solutions with the very latest software and hardware. You’ll need to display competency in at least one programming language such as JAVA. However, we’ll give you the cutting-edge environment in which you can really stretch yourself and learn additional skills. You’ll work collaboratively through Agile thinking and daily scrum calls in a fast-paced environment to create solutions that give the Bank a competitive advantage.

Learn about Development roles

Application Developer

Sample tasks include:

  • Design application components to meet the requirements of a business and document the design.
  • Develop, enhance, test and verify code.
Technical Specialist

Sample tasks include:

  • Define the integration strategy and integration environment requirements, and determine the product-component integration sequence.
  • Identify dependencies between software product components and technical components and between applications and interfaces.
Quality Assurance & Testing Analyst

Sample tasks include:

  • Analyze requirements, write test cases and create test data.
  • Conduct testing activities, analyze and record test results, record defects.
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Last Update: 20. August 2013
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