Telephone and communications recording

For the purposes of this disclosure, “DB” means Deutsche Bank AG acting through its London branch and/or DB UK Bank Ltd, as appropriate.

Telephone conversations between DB and Client may be recorded without the use of a warning tone and used as evidence in the event of a dispute or investigation.[1]

DB may retain records of all communications with Client for, in principle, a period of five years and, where requested by the competent authority, for a period of up to seven years.

A copy of the recording of such records will be available on request during the applicable period.[2]

Upon receipt of a written request from you, DB will within a reasonable period provide you with details of the execution of your orders.

 

[1] Art 76(8)(a) DR

[2] Art 76(8)(b) DR

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