Facts and Figures

Client satisfaction

Client loyalty index

Private & Business Clients (TRI*M value)*


Source: Private & Business Clients, Client Survey, TNS Infratest Financial Research Institute.
* TRI*M (Measure, Manage, Monitor) is the globally-leading system for stakeholder management and client loyalty. It is tailored to the individual needs of companies in order to incorporate information from all stakeholder groups into the decision-making process.