At Deutsche Bank we recognise the importance of personal information entrusted to us. It is one of our fundamental responsibilities as a bank to ensure that we protect the information entrusted to us by our clients and our website visitors. Please find below select security measures we established to protect your privacy.
Why does Deutsche Bank collect personal information?
We collect, process, and use personal information on our websites in order to offer you even better products and services, best adapt our business processes to our clients’ needs, and steer you to the most suitable product information and online banking applications.
How does Deutsche Bank AG collect information and how long is it retained?
Information collected on our website will only be retained for as long as necessary to fulfill the purpose for which it was collected. If you wish to access or correct any information Deutsche Bank AG holds about you, you may have your data deleted, blocked or corrected (as long as compliant with applicable law). You have the right to access the personal information we hold about you; this service is free of charge.
Deutsche Bank AG is constantly aiming at enhancing its website. For this reason, we collect information through the website in an anonymised form, i.e. domain name, tracking the pages you visit and how long. The respective information is used for statistical and marketing purposes only and is not disclosed to third parties. Berlin-based Webtrekk GmbH supports us in this regard. They collect and process anonymised information through your browser when visiting the Deutsche Bank website. You may opt-out from this procedure by clicking on “Opt Out” and a cookie will be stored under this name. No information is collected as long as the cookie is stored in your browser. Please keep in mind that – as soon as the cookie is erased – the Opt Out for Deutsche Bank’s website is disabled and must be renewed.
Currently, Opt Out is active: tracking information is not being collected on this computer.
To reactivate collection of tracking information, please click here. Currently, Opt Out is not active: tracking information is being collected on this computer.
According to the German Federal Data Protection Law, website visitors are made aware of any collection of personal information on each site they visit – apart from Webtrekk functionality. We do not collect, use and process any information without your explicit consent, which can also be given on-line (e.g. through registration forms). A consent once given can be withdrawn at any time for any future actions.
How is information retained, protected, and used?
Information input collected through this website will be transferred to the responsible Deutsche Bank AG division. Banking secrecy as well as confidentiality are maintained. Data will not be transferred to third parties, unless necessary to answer your queries (i.e. leaflets dispatched by vendors). Your information is used to exclusively fulfil the purpose for which it is collected, relating to the website through which it is collected.
Websites through which we collect your information are usually encoded using the encryption module of your browser. These sites are certified by renowned institutions for international encryption technique, analogous to Deutsche Bank’s Internet Banking. Moreover, Deutsche Bank AG put in place additional and comprehensive state-of-the-art security measures when both accounts and custody accounts are accessed via the Internet. Firewalls prevent unauthorized access. Diverse encryption and identification layers protect customer information from intrusion or disclosure to third parties during data transfer. Furthermore, Deutsche Bank AG internally uses sophisticated encoding methods in order to prevent de-coding by unauthorised persons. Moreover, an electronic identifier is generated during data transfer to safeguard your information.
If you feel that the above is not sufficient or if you have any queries as regards the collection, processing or use of your information we are looking forward to hearing from you. We will make every effort to reply as soon as possible and take into consideration any suggestions from your end. Please contact us at firstname.lastname@example.org.
Data privacy notes on social plugins
Data privacy notes on plugins
Our website uses social plugins (“plugins”) from social networking sites such as Twitter, Facebook etc.
If you access a Deutsche Bank website using such a plugin, your browser will contact the server of the underlying social networking site, load the visual presentation of the plugin, and present it to you. While this is happening, the social networking site receives information concerning your visit to our website, as well as further data such as your IP address.
In order to ensure an appropriate level of data privacy in connection with our internet presence, we have deactivated the respective plugins with a button and placed a short data privacy note that can be consulted before a plugin is activated.
We have no influence on the amount of data that social networking sites collect via an active plugin. For more information, please consult the relevant data privacy notice: