“Losing feels terrible – but it helps”

An important point is focusing on meaning and purpose. If you really believe in something, you can block out challenges and negativity to achieve it. Our leadership mission statement, for example, promotes a management style that focuses on purpose. But it is not about making a statement and letting people get on with their work. Our leaders need to make the time to inspire their teams, give regular feedback, create a sense of belonging and ensure there is a focus on solutions rather than issues. Knowing why you do what you do increases motivation as well as resilience. It is also important that we promote a culture in which it’s okay to make mistakes, where people feel comfortable speaking up and addressing issues openly and candidly – a place where everyone knows they can give their best every day.